Privacy Policy

Scribble Digital understands that your privacy is important and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the General Data Protection Regulation (the “GDPR”) and Data Protection Act 2018 (DPA 2018).

1. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the GDPR and DPA 2018 relating to your personal data.


2. What is Personal Data?

Personal data is any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 4.


3. What Are Your Rights?

Under the GDPR and DPA 2018, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data.
  2. The right to access the personal data we hold about you.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
  4. The right to be forgotten, i.e., the right to ask us to delete or otherwise dispose of any of your personal data that we have.
  5. The right to restrict (i.e., prevent) the processing of your personal data.
  6. The right to object to using your personal data for a particular purpose or purposes.
  7. The right to data portability.
  8. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.


Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.


4. What Personal Data Do You Collect?

We collect the following personal data through our WordPress form:

  • Name
  • Company
  • Phone number
  • Email address
 


5. How Do You Use My Personal Data?

Under the GDPR and DPA 2018, we must always have a lawful basis for using personal data. Your personal data will be used for the following purposes:

  • To contact individuals via email or phone following a submitted message via the website

 

6. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.


7. How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the DPA 2018. Data that is collected is processed and stored via WordPress form.


8. Do You Share My Personal Data?

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

We may share your personal data with WordPress for processing and storage.


9. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ a fee may be charged to cover our administrative costs in responding.


10. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: hello@scribbledigital.co.uk


11. Cookies

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked.

If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Scribbledigital.co.uk website. However, you can change your cookie settings at any time. Please note that cookies can’t harm your computer. We don’t store personally identifiable information in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors. During the course of any visit to the Scribbledigital.co.uk website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

How does Scribbledigital.co.uk use cookies?
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. Scribbledigital.co.uk uses this type of information to help improve the services it provides to its users. Please note that during your visits to Scribbledigital.co.uk websites you may notice some cookies that are not related to Scribbledigital.co.uk or our contractors. To enhance the user experience, we sometimes embed content from other third-party websites, including Google Analytics. As a result, when you visit a page containing such content, you may be presented with cookies from these websites and these third-party cookies may track your use of the Scribbledigital.co.uk website. Scribbledigital.co.uk does not control the dissemination of these cookies and you should check the relevant third party’s website for more information. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Scribbledigital.co.uk website.

Other information collected from web browsers
Your web browser may also provide Scribbledigital.co.uk with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to Scribbledigital.co.uk and this may be captured by performance cookies. If you have any concerns about the way that we use cookies or respect your settings, then please contact hello@scribbledigital.co.uk.

Do Not Track Browser Settings
Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn’t tracked, for example by third-party ad or social networks, or analytic companies. At present no industry-wide uniform standard has been agreed and adopted to determine how DNT requests should be managed, so our website doesn’t currently respond to DNT requests. Until that standard is established, we’ll continue to review DNT and other new technologies, but won’t respond to DNT requests. We’re giving you this information to comply with recent legislation, and to ensure that we are honest and clear about your privacy when using our website.

The list of cookies we use:

Necessary Cookies

  1. PHPSESSID: This is an essential temporary cookie used to store data about your visit and any choices you make or data you enter. This cookie is deleted when you close your browser.
  2. DYNSRV: This cookie is added by our load balancer to track which web server to send the visitor to. Its purpose is to improve the performance of the website.


Functionality Cookies

  1. Google Analytics cookies (_gat, _ga, _gid): These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visit.

 

12. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

This Privacy Notice is valid as of 22/08/2023
Updated: 22/08/2023