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Your questions, answered.


We offer content support services at a cost of £295 for a ‘Basic Website’ and £495 for a ‘Premium’ or ‘E-Commerce Website’. We are dedicated to making your website a complete reflection of your business, and our content services are designed to facilitate that.

Our professional copywriters will create engaging, SEO‐friendly text for the entire website. This includes crafting compelling headlines, informative body content, and persuasive calls‐to‐action that resonate with your audience.

We will also source high-quality, relevant images for your site from our extensive stock library. This not only ensures your website looks professional and appealing, but also complies with all copyright requirements.

If you need custom photography of your business, we can assist in sourcing a local photographer for you at an additional cost.

The timeframe for designing and launching a new website can vary greatly depending on several factors, including the complexity of your website, whether or not you’ll be providing your own content, and the speed of your feedback.

As a general guide, our average turnaround time for a ‘Basic Website’ is usually between 1-2 weeks. For a ‘Premium Website’ that includes our content support services, you can expect a timeline of approximately 2-3 weeks. However, these are just estimates and the exact timeline could vary. Once we have a full understanding of your specific needs and requirements, we’ll be able to provide you with a more accurate project timeline.

Our hosting and management fee of £30 per month includes basic monthly maintenance, such as essential security updates and regular website backups, ensuring your site remains secure and operational.

Once the website is launched, we provide a comprehensive guide to help you make simple updates and changes to your content via the WordPress platform. If, however, you require assistance with more complex updates or developments, such as the addition of new pages, we offer this service at a rate of £25 per hour with a minimum three-hour commitment.

In the event that your website experiences a critical error, we prioritise resolving the issue and aim to have your site back online within 24 hours of your notifying us. More comprehensive Service Level Agreements (SLAs) are available for additional cost, providing more detailed and extensive support and maintenance services.

WordPress – As a small business, we understand the importance of having a dynamic, user-friendly website that can be efficiently managed. That’s why we build our websites on WordPress, a platform that powers more than one-third of all websites globally. WordPress offers a blend of simplicity and depth, enabling us to craft unique and visually stunning sites that are also easy for you to update and manage. Its robust set of features and extensive library of plugins allow for endless customisation to meet your specific needs. Moreover, its strong SEO-friendly capabilities can help improve your online visibility and grow your business.

WooCommerce – When it comes to e-commerce, we trust and use WooCommerce, a customisable, open-source plugin designed specifically for WordPress. WooCommerce seamlessly integrates with your WordPress site, turning it into a fully functional online store. This flexibility makes it an ideal solution for businesses of all sizes. It can scale with you as your business grows, accommodating new features and complexities with ease. With WooCommerce, we can help you manage everything from product display and shopping carts to secure payments and shipping options.

Absolutely, if you already have a website but feel it’s time for a refresh or upgrade, our redesign process ensures that your existing website remains live and fully operational while we build the new one. Once we’ve completed and tested the new site, we’ll seamlessly switch it over from the old site, using the same domain. This means you’ll retain your established web address, email, and most importantly, your existing traffic. Our goal is to enhance your online presence and functionality without any disruption to your ongoing business operations or visitor experience.

In today’s digital landscape, it’s essential that websites perform excellently on a variety of devices. With that in mind, we ensure all of our websites are designed to be responsive, meaning they adapt to look great on any screen size, whether it’s desktop, tablet, or mobile. We leverage the capabilities of WordPress, which allows us to build sites that not only resize and reflow content based on the device used but also ensure that navigation, images, and text remain user-friendly and easy to interact with. This approach ensures an optimal browsing experience for all your visitors, regardless of how they access your site.

Tracking the performance of your website is essential in understanding your audience and improving your online presence. As part of our standard service, we set up Google Analytics for your website, a powerful tool that provides insights into your site’s traffic and user behaviour. We will provide you with login credentials upon the delivery of your site, enabling you to monitor your website’s performance at your convenience.

If you require deeper insights and regular reporting, we also offer dedicated SEO packages. These packages not only help improve your website’s visibility on search engines but also provide detailed reporting on your site’s performance, user engagement, and much more, helping you make informed decisions about your online strategy.


SEO is a long-term strategy, and results can vary depending on various factors such as the competitiveness of your industry and the current state of your website. Generally, it takes several months to see significant improvements in organic rankings and website traffic, which is why we require a minimum 6-month commitment. Our SEO packages are designed to deliver sustainable results over time, focusing on building a strong foundation and continuously optimising your online presence.

Keyword research is a fundamental aspect of our SEO process. We conduct thorough research to identify relevant keywords that align with your business goals, target audience, and industry trends. Our team analyses search volume, competition, and user intent to select the most strategic keywords to optimise your website content and increase visibility in search engine results.

Yes, we offer local SEO optimisation with our ‘Premium’ and ‘Advanced’ packages. Local SEO focuses on increasing your visibility in location-based searches, helping you connect with customers in your geographical area. We optimise your website for local keywords, claim and optimise your Google My Business profile and implement other strategies to enhance your local online presence and attract nearby customers.

While we cannot guarantee specific rankings on search engines, we are dedicated to implementing proven SEO strategies to improve your website’s visibility and organic rankings. Search engine algorithms are complex and constantly changing, and rankings depend on various factors, including competition and user behaviour. However, our goal is to maximise your online presence and provide continuous optimisation to achieve the best possible rankings and drive qualified organic traffic to your website.

Absolutely! We believe in transparency and provide access to comprehensive reports to track the progress of your SEO campaign. Our reports include key performance indicators, keyword rankings, website traffic metrics, and other relevant data. These reports give you valuable insights into the effectiveness of our strategies and help measure the impact of SEO on your business growth.


Absolutely! We understand that every business is unique, and we can tailor our digital advertising packages to suit your specific requirements. Contact our team, and we will work with you to create a customised solution that aligns with your goals.

The monthly management fees outlined for each package are separate to ad spend, which is paid directly to the advertiser (e.g. Google or Facebook). Ad spend is completely customisable depending on your budget, and we will work closely with you to optimise your ad spend and ensure maximum return on investment.

As an example, if you have a ‘Basic’ package, which has a management fee of £195, and have chosen a £500 monthly ad spend, you will pay a total of £695 each month.

As another example, if you have a ‘Premium’ package and have decided on £2,000 monthly ad spend, the management fee will be £595 (£345 +12.5% of ad spend), bringing the total you pay each month to £2,595.

The time it takes to see results with a digital advertising campaign may vary based on factors such as industry, competition, target audience, and campaign optimisation. Generally, we start seeing initial performance indicators within a few weeks, and as the campaign progresses and optimisation continues, you can expect to see more significant results.

We have expertise in running digital ad campaigns on various platforms, including Google Ads, Facebook, Instagram, LinkedIn, and more. We select the platforms that best align with your target audience and business goals to maximise the impact of your campaigns.

Yes, we offer flexibility in making changes or adjustments to your campaigns based on your evolving business needs. Our team will work closely with you to ensure your campaigns are optimised and aligned with your goals throughout the duration of the package.

Yes, all our digital advertising packages include access to detailed reports and analytics. You can track the performance of your campaigns, monitor key metrics, and gain valuable insights to make informed decisions about your advertising strategy.

We provide monthly reporting and updates on your campaign performance. This allows you to stay informed about the progress, track key metrics, and make data-driven decisions. Our team is also available to discuss the results and address any questions you may have.

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